Last Updated: 20251. INTRODUCTION

At MomLife Health & Wellness, we are committed to protecting the privacy and security of your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you communicate with us via text messaging.

1. INFORMATION WE COLLECT
When you engage with our text messaging services, we may collect:

• Contact information (phone number, name)

• Appointment details

• Basic health inquiries

• Account and billing information

• Communication preferences

2. HOW WE USE YOUR INFORMATION
We use the information collected through text messaging solely for:

• Responding to inquiries about our services

• Sending appointment reminders

• Communicating about account matters

• Improving our services and patient experience

3. HIPAA COMPLIANCE
All text messaging communications are conducted in compliance with the Health Insurance Portability and Accountability Act (HIPAA). We employ industry-standard technical and administrative safeguards to protect your Protected Health Information (PHI), including:

4. INFORMATION SHARING
We do not sell, rent, or otherwise disclose your personal information to any third parties for their marketing purposes.

5. YOUR RIGHTS
You have the right to:

• Opt out of text message communications at any time

• Request access to your personal information

• Request correction of inaccurate information

TERMS AND CONDITIONS
By providing your mobile phone number and opting into our text messaging services, you agree to these Terms and Conditions and consent to receive text messages from us regarding inquiries about our services, appointment reminders, and account and billing updates. Standard message and data rates may apply according to your mobile plan. Message frequency varies based on your interaction with our practice.